Privacy Policy

1. Introduction

At Sincere Home Care Services, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, services, and communication tools. It also outlines your rights and choices regarding your personal information. By using our website or providing your personal information, you consent to the practices described in this policy.

2. Data Collection

We collect the following types of information from users:

a. Personal Information

Name. Email address.  Phone number. Address
 

Health-related information (if voluntarily submitted via contact forms)
 

Consent responses (e.g., SMS opt-ins)
 

b. Usage Data

IP address
 

Browser type and version
 

Pages visited on our website
 

Time and date of visits
 

Referral URLs
 

3. Data Use

The data we collect is used for the following purposes:

To provide and manage our home care services
 

To respond to inquiries and provide customer support
 

To send appointment reminders and service updates
 

To send SMS communications (with prior consent)
 

To improve the user experience on our website
 

To comply with legal or regulatory obligations
 

4. Data Sharing

We do not sell your personal information to third parties. Your data may be shared only in the following limited circumstances:

With service providers and contractors who perform services on our behalf (e.g., IT, communications support), under confidentiality agreements
 

When required by law or to respond to legal requests
 

In connection with a merger, acquisition, or asset sale
 

SMS Communication:
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

5. User Rights

You have the following rights regarding your personal data:

Access: Request access to the personal data we hold about you
 

Correction: Request that we correct inaccurate or incomplete data
 

Deletion: Request deletion of your data, where legally applicable
 

Opt-Out: Withdraw consent to data collection or communications (e.g., SMS messages) at any time
 

Data Portability: Request your data in a portable format where feasible
 

To exercise any of these rights, please contact us at the information provided below.

6. Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

Encrypted data transmissions
 

Secure storage systems
 

Access controls and employee training
 

Regular audits and updates to our security protocols
 

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can control the use of cookies through your browser settings. By continuing to use our site, you consent to our use of cookies.

8. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

9. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Sincere Home Care Services

Email: [Admin@weresincere.com]
Phone: 248-918-4444]